Refund policy

Refund Policy

Overview

We offer a 3-day refund policy. If you’re not satisfied with your purchase, you may request a refund within 3 days of receiving your order.

Conditions for Refund

Refunds will only be issued if:

• The product is unused and in its original condition

• The product is returned in its original packaging

• A valid proof of purchase is provided

• The request is made within 3 days of delivery

Non-Refundable Items

• Products that have been used or damaged after delivery

• Items purchased on sale or with discount codes

• Custom or personalized items

How to Request a Refund

To initiate a refund, please email us with:

• Order number

• Reason for return

• Photos of the item (if damaged or defective)

Return shipping costs are the responsibility of the customer unless the product was received damaged or incorrect.

Refund Processing

Once your returned item is received and approved, the refund will be processed within 5–7 working days to your original payment method.

Contact for Refunds

Email: Simplyhomely.uk@gmail.com
Phone: +447721979695